Job Vacancies
About ICT International
ICT International designs, manufactures and deploys bespoke, integrated, wireless monitoring solutions for commercial agriculture, scientific and environmental research in the natural and built environments in Armidale, NSW. For over 40 years, ICT International has been applying scientific first principles to the development of innovative measurement instruments and solutions for soil, plant, and environmental parameters.
Addressing the challenge of measuring plant water use and plant water stress has led ICT International to become the manufacturer of world-leading instruments for these measurements, exported to over 55 countries.
About Armidale
Situated almost exactly halfway between Sydney and Brisbane, Armidale is well connected to the major cities (regular flights to both Sydney and Brisbane) and to the coast (Coffs Harbour via Waterfall Way). As the major town for the Northern Tablelands, Armidale is the hub for surrounding towns, offering a diverse range of job opportunities across various sectors, including agriculture, education, healthcare, and technology.
With national parks within easy reach, as well as state forests, Armidale is ideal for an adventure lover. For those who prefer a more laid-back approach to recreation, Armidale has a vibrant arts scene with the NERAM (New England Regional Art Museum) which attracts major touring exhibitions, as well as holding it’s own large art collection. Whilst a small town, Armidale can offer food from around the world with a wide range of restaurants, as well as specialist international food retailers.
Dispatch
ICT International export to over 55 countries; the dispatch team are crucial for the timely and accurate shipping of these products both domestically and internationally.
About the Position:
The successful applicant will oversee the safe receipt, storage, retrieval and timely dispatch of ICT International product lines to Australian and international customers in over 55 countries. Providing an invaluable role in shipping the ICT International product lines, the applicant is expected to:
• pick and pack customer orders for dispatch nationally and internationally
• prepare export documentation (training and support provided)
• inward goods receipt
• assist with stock control and inventory management
• maintain stockroom order.
• communicate with the order processing, sales, and production departments daily
The position is permanent.
Salary: commensurate to skills and experience.
Hours: Monday to Friday, 38hrs between 8am and 5pm.
Selection Criteria
Required Skills:
• ability to prioritise tasks and stay organised
• ability to work under both normal workflow and high workflow conditions
• sound computer skills with a willingness to learn additional computer skills
• attention to detail
• sound understanding of the importance of customer relations
• advanced organisational office skills, initiative, and the ability to work independently
• high level written and oral skills
• ability to work as part of a team
• driver’s licence
• practical common sense and a sense of humour.
Preferred Skills
• experience using dispatch and or stock control software packages
• knowledge of basic electronics or other related industries
Qualifications:
• work related experience, industry training
• or an equivalent alternative combination of relevant knowledge, training, experience / tertiary education
Applicants should ensure that they address all the selection criteria in their applications. Forward applications and resume to directors@ictinternational.com.au
Enquiries phone 02 6772 6770.
Closing date 27th March 2023.
Scientific Sales
About the Position:
ICT International has a strong national and international customer base of leading research scientists and environmental professionals around the world. This position within the sales and marketing team is an opportunity to support these customers.
Key Role Description:
- Work within the sales and marketing team to drive sales and marketing activities for core ICT International and complementary products in plant water use and status, soil and environmental monitoring instruments and systems; particularly sap flow measurement, plant water potential, plant transpiration and water use, measurement of photosynthesis using fluorometry and gas exchange systems, measurement of soil moisture and water potential, pollen viability through impedance flow cytometry, and remote monitoring and Internet of Things (IoT) systems.
- Recommend to customers science-based solutions for soil, plant and environmental research and monitoring systems.
Key Operational Tasks:
- Attend to and manage customer enquiries on a daily basis through:
- Good understanding of customer requirements via consultative process, and
- Matching customer requirements with appropriate ICT products or alternative and similar products.
- Maintain and update Customer Relationship Management System
- Provide technical support to customers through problem solving and troubleshooting, either physically or remotely.
- Proactively follow-up leads and customer enquiries and update status in customer database.
- Assist in developing marketing and sales plans and targets towards promotion of ICT core and complementary products.
- Assist in the updating of product catalogues, brochures and other marketing and product materials.
- Assist in planning, organising and participating in trade shows for core and complementary ICT products.
- Assist in liaising with ICT product managers, engineers, and principal suppliers on matters pertaining sales and marketing of core and complementary products including any issues related to the operation and overall functioning of instruments and products.
- Assist in managing global distributors in the sales and marketing of ICT products.
- Liaise with Orders Processing and Dispatch in the timely processing and delivery of customer orders and in the maintenance of stock levels.
Personal Training and Competency Building:
- Participate actively in product launch and training courses organised by ICT and key product suppliers.
- Keep abreast of scientific and developments in applications of measuring plant water use and status and key plant physiological parameters including photosynthesis, plant health and plant response to biophysical environment, pollen quality and viability, among others.
Location
The position will be located with the ICT International team in Armidale, or with our scientist in Adelaide.
About You:
- Essential Qualifications:
- Tertiary Qualification in Agricultural or Plant Science
- Work experience & skills:
- Experience in laboratory and field experiments involving plant, soil and environmental science.
- Knowledge and understanding of laboratory practices in agricultural science
- Ability to work and prioritise multiple tasks effectively
- Competent user across Microsoft Applications and Windows environment
- Working with cross-functional teams
- Essential Personal Qualities:
- Reliable, inspires confidence and ability to deal with people at all levels.
- Self-motivating with a positive outlook and focused on quality work.
- A strong communicator with excellent communication, presentation skills and training skills.
- Strong goal and achievement focus
- Customer focused demonstrating a sense of urgency.
- Advanced interpersonal & teamwork skills
- Pragmatic with high integrity and a strong professionalism
Preparedness to travel intrastate for support work and nationally as required.
Position(s) remains open until suitable applicants are found.
Phone enquiries to Peter, 02 6772 6770.
Email application with covering letter to directors@ictinternational.com.au
Environmental Instrumentation – Electronic Assembly & Field Installation
About the Position
ICT International is looking for a full-time person to assist with the assembly and production of ICT International instrumentation, and when required, undertake onsite installation & maintenance of environmental sensing and telemetry systems across Eastern Australia.
The position requires a self-motivated and organised person with the ability to work to a quality standard without supervision. Most importantly, you must have very good eyesight, dexterity, and fine motor skills. Proficiency in the standard Office suite of software is essential as is the ability to adapt to various proprietary software packages.
While exposure to an assembly environment and soldering experience is desirable, technical aptitude is a must. An interest in electronics and environmental sciences will also be an advantage. Full training will be provided. Salary commensurate to skills and experience.
Qualifications / Licences
- Trade Certificate in Electronics or IT (Desirable)
- Relevant work-related experience; or an equivalent alternative combination of relevant knowledge, training and /or experience.
- Demonstrated initiative and ability to work independently under limited supervision.
Appropriate on the job product assembly training will be provided.
Selection Criteria
Required skills
- Able to follow procedure instructions precisely.
- Demonstrated knowledge of electronic and IoT systems.
- Have an attention to detail, fine motor skills, good dexterity, and good eyesight.
- Be self-motivated but capable of working in a cohesive team environment.
- Sound computer literacy skills and the ability to adapt to various propriety software packages.
- Demonstrated organisational office skills, initiative, diligence, and common sense.
Preferred additional skills but not essential
- Exposure to an electrical/electronics assembly environment and soldering is preferred although not essential.
- Exposure to field instrumentation installation.
Forward applications addressing selection criteria and resume to directors@ictinternational.com.au
Position(s) remains open until suitable applicants are found.
Phone enquiries to Susan, 02 6772 6770.